Extensions Booking Policy

Hair Extension Booking Policy Terms

By making a booking with Chilli Couture for any hair extension services I understand and agree to the following terms regarding wearing, removing, and maintaining my extensions. If I breach this contract in any way, I cannot hold my stylist or the salon responsible for any damage.

I acknowledge that the service is final after the application. Any changes to style in style or colour I want to achieve after application will be charged accordingly and additionally.

During the consultation I acknowledge that I have inspected and approved the hair extensions that are to be installed in my hair & I am happy to proceed with application.

I understand in order to secure my hair extension booking a 50% deposit for the cost of the hair extensions is required. In the event that I decide not to proceed with having extensions prior to application, I am fully responsible for the total payment of hair cost rendered and this will be deducted from my deposit.

I also understand Chilli Couture has a NO REFUND POLICY and I agree that I will not be entitled to my 50% deposit;

  • If I cancel my hair extension service once the hair has been ordered
  • If I DO NOT give 48 hours notice prior to changing booking date.

In the event that I am not happy with my hair due to hair condition or application, I agree to contact my stylist and visit the salon within a 1 week timeframe to show the results of the hair. If I do not contact or visit the salon within this timeframe to show the hair extensions the stylist will not be responsible for any cost involved to rectify/ fix the hair extensions. All cost will be at my own responsibility.

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