As we are a boutique salon that relies on full serviced appointments to be able to give the very best possible service, our booking policy is 24 hours notice required for all cancellations for appointment times up to 2.5 hours. Any appointments that are cancelled with less than 24 hours notice will incur a cancellation fee.
All Hair Extension appointments 2.5 hours or longer require 48 hours notice for cancellation or a cancellation fee will apply.
For all new hair extension clients where new hair is purchased a 50% deposit is required. This deposit is non-refundable.
By booking an appointment with Chilli Couture you agree to abide by these terms and conditions. We appreciate your understanding.