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Booking Policy

Here at Chilli Couture we aim to give the very best haircuts, styles and colours possible. As we are a boutique salon, we rely on full appointment times to be able to give you the very best possible service. Our booking policy is 24 hours notice required for all cancellations for appointment times. Any appointments that are cancelled with less than 24 hours notice will incur a cancellation fee. All Hair Extension appointments  2.5 hours or longer require 48 hours notice for cancellation or a cancellation fee will apply. For all new hair extension clients where new hair is purchased a 50% deposit is required. This deposit is non-refundable. By booking an appointment with Chilli Couture you agree to abide by these terms and conditions. We appreciate your understanding.